Cognizant Policyholder Connect—Insurance CX Solutions | Cognizant
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Cognizant Policyholder

Cognizant Policyholder


Deliver an experience that makes customers feel valued and understood.

Boost revenue with more completed transactions and increased conversions

With Cognizant Policyholder Connect, insurers in life and annuity, retirement, and property and casualty can power their brand with a modern CX that builds relationships and ensures customers feel valued.
Our components that will help you grow your maket share include:
  • Digital Sales and Service supports customers proactively. The live observation feature lets call agents reach out to visitors, and co-browsing enables screen sharing to assist customers with options and application forms.
  • Personalized Interactive Video provides real-time customization and delivers the distinctive experiences customers demand.
  • Interaction Analytics generates insight based on tone as well as speech.


Michael Clifton

SVP & SBU, Strategy & Solutions